Returns & Exchanges
At Nuvé, we want you to love your home sanctuary; if a piece doesn't perfectly fit your space, we offer a 30-day window for returns and exchanges on all eligible items. Our goal is to ensure your living environment feels exactly as you envisioned it with a seamless, stress-free return process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully repackage items in their original boxes with all protective padding to ensure they remain undamaged during transit.
- 3.Attach Shipping Label
Download and print your pre-paid return shipping label from the portal and securely affix it to the outside of your parcel.
- 4.Receive Refund or Credit
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method or ship your new exchange item within 5-7 business days.