Frequently Asked Questions

Everything you need to know to create your dream space.

What is the estimated delivery time for furniture items?

Standard shipping typically takes 5-10 business days. For larger furniture pieces, our white-glove delivery service may take up to 14 business days to ensure safe handling and assembly in your home.

Do you offer international shipping?

Currently, Nuvé ships exclusively within the continental United States and Canada. We are working on expanding our logistics network to serve international customers in the near future.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for returns unless they arrive damaged.

Are your wood products sustainably sourced?

Yes, sustainability is at our core. All Nuvé wooden furniture is crafted from FSC-certified timber, ensuring that your home pieces are environmentally responsible and built to last.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger purchases.